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Shop Cute Clipart, Illustrations + More!
Shop Cute Clipart, Illustrations + More!


Frequently Asked Questions

What format do the files come in?

Clipart Single files come in JPG + PNG format at a high quality 300dpi. 

Clipart Sets come in .JPG, .PNG and a vector .EPS format.

Please check the item description to see which formats will be included in your download.

Your download will come in a compressed .ZIP file that will need to be unzipped.

How do I unzip my files?

You will need to extract to unzip or open your files. There are many different programs available, we recommend WinZip (for PC users) or StuffIt Expander (for Mac users) if you do not have a program on your computer.

For mac you can simply double click the file and it should open automatically. For PC you can right click the file and choose extract all.

My file won't open or extract?

I am sorry you are experiencing problems with your file. Your product possibly didn’t download properly, sometimes due to an unstable connection. Delete the .zip file from your computer, check your connection and try again.

Another thing to check is to make sure that you have actually unzipped the file. On a PC you can view files but they are not editable or printable until they are fully unzipped.

Why does my image have a white background?

Each download will come with both a .JPG and a .PNG file of the image. If your image has a white background, then you have opened the .jpg version of the file. The .png will have a transparent background. 

I accidently purchased the same thing twice

If you have accidently duplicated a purchase and need a refund or would like to switch it for something else, please send me an email with the item name and your invoice numbers of both purchases.

Can I get a Refund? 

Do to the digital nature of my products on this site, I do NOT offer refunds on any item that has been purchased and then downloaded to a computer.

Please contact me if you're having issues with any of the files or downloads.

How does Full Site Access work?

If you purchase the Full Site Access, you will be given a link to a Google Drive account in which everything on site including new uploads will be stored. You will have access to everything on my website. Commercial Credit Licenses still apply and graphic credit will be required unless you purchase the No Credit Required Licenses sperately.